Live 911 call transcripts with translation for dispatchers
Sumter County 911 uses Motorola Assist AI to transcribe calls, translate other languages into English, and highlight key details.
- Agency or source
- Sumter County 911 Communications (FL)
- Agent or tool
- Motorola Solutions Assist AI
- Category
- Call Handling
- Tags
- 911, translation, language-access, ecc, call-taking
Free starter prompt
Reconstructed from the public description. Not the agency's own prompt.
Help me build a practice quick-reference card for 911 call takers. Language pair: English and [language]. Using only standard call-taking questions I paste below, give each question in plain English, then a simple translation, then a phonetic spelling. Add a short list of words that callers often use for location, injury, and fire, with translations. Flag any phrase where the translation could be ambiguous. Do not add medical instructions or new questions. Mark the whole card 'draft, pending review by a qualified interpreter'.
The full setup, tailored to your SOPs with human review steps, is available as a Custom build. Ask about it.
Caveats for public safety
Training aid only. A qualified interpreter or language-line partner must check every translation before the card is used. Live call translation belongs inside the agency's vetted 911 vendor system, not a public AI tool. The dispatcher stays in charge of the call, and interpreter services remain available. This does not replace dispatchers, CAD, or call-taking protocols. Never paste real call audio or transcripts into a public tool.
Source: Sumter County 911 Communications (FL), 2026-02-28. A person must review every output.